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Hay USA New Shop Protocol

Please . . .

  • Wear a mask inside our establshment and practice social distancing! See Executive Order GA-29
  • Stay in your vehicle until your turn.
  • Back up to the stop sign.
  • Open and close your own tailgate.
  • Keep your social distance of 10 feet from our staff and give them your order.
  • One client in the shop at a time to pay.
  • Pay when you are done being loaded.
  • Avoid using cash (if possible). Checks and credit cards are appreciated.
  • Do not hand your credit card to the staff. They will guide you in inserting your card and they will push buttons.
  • No need to sign your credit card slip. We are avoiding paper exchanges and pen use. The slips never leave our establishment.
  • The restroom is unavailable.

My staff cannot . . .

  • Load cars by hand.
  • Load trailers by hand.
  • Strap your loads.
We are avoiding all physical contact with your equipment.

Attention New Clients

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Normally we give a tour of all of our shop, hays and process. Then you can see that we always have hay, it’s lovely and you become part of a huge family at Hay USA. But, due to COVID-19 we are not allowing people to come inside and wander within the facility.

However, we are happy to bring out one bale so you can see the quality that’s in stock year round. In addition, you can find a wealth of information about our products on this website and on our Facebook page. And, please always feel free to call or visit us! We look forward to seeing you. We just need to take the proper precautions. Thank you for understanding!


Attention Current Clients

Unfortunately Hay USA is no longer a place to visit, wander around, feel and smell all of the hays, visit horses, have a piece of cake and a cup of coffee. Bummer... But I promise it will be like the old days if we all stay diligent! We need to keep the staff safe so we can all continue get our hay! Thank you for understanding.


Returns

Returns are not accepted during this tender time. Returns are very unusual at Hay USA. Remember it’s farming and it happens. Let’s all be smart, safe and realistic during these trying times. Our hay is grown by the same farmers for over 27 years. Quality and your satisfaction is our goal. We will make it right. Call us with any problems.


Our staff at Hay USA has been trained is taking this very seriously and we expect you to do the same for all of our safety and good health. These rules must be followed no matter what. My staff has the right to refuse service to anyone who can not respect these terms. Getting you home fast is the goal to enjoy your horses!

COVID 19 NOTICE
WE ARE OPEN AND WE HAVE HAY!
But, We Have New Shop Rules for Hay USA
Please Click Here to View Our Important New Protocols
Click on the Horse to continue!
Click on the Horse to continue!

Hay USA Inc.
1714 Blair Drive
Weatherford, Texas 76086
Call nation wide 1-817-599-0200

Find us on Facebook

Business Hours 10 - 6 Tuesday - Saturday


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